FAQ

Our small-batch donuts are baked from scratch daily in one of our Chicago-land bakeries. Our bakers begin the process in the wee hours and continue throughout the morning.

We do our best to set our production levels based on pre-orders and consumer trends. It is, however, unpredictable at times.

We offer a chocolate gluten-friendly/vegan donut which is produced in the same kitchen as full gluten/dairy donuts and made with almond flour.

We try our hardest to bake and decorate donuts with nuts separate from non-nut creations, however, all batches use the same equipment. We recommend asking a shop team member which donuts, if any, are safe.

Our birthday cake donuts are two yeast donuts stacked high, Roughly 4” in height and 3” across. Our birthday Cake Donuts comfortably feed 2-3 guests.

Vegetable shortening. No lard is used in our production

For orders of 6 dozen donuts or more, please contact catering at [email protected]. Delivery fees are based on your order size and the distance traveled (max. 25 miles from Lincoln Park).

We can deliver 5 miles from Chicago city center. For deliveries outside of the city (6-25 miles from Lincoln Park) limits, a third-party delivery service may be used.

Yes, we ship Nationwide via Goldbelly.

Billy is currently off the road and available on a limited basis for private events. Please contact [email protected] for a donut and coffee delivery.

Custom orders are handled on a per-order basis and are subject to a minimum order size, advance notice and our head baker's approval. Please contact catering at [email protected].